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CUSTOMER CARE

In order to maintain the splendour of your precious jewels by Eternity Diamond & Jewellery,we are committed to providing you with the highest standard of customer care by way of the following services:

1. Professional Appraisal and Valuation Service
Our in house Gemologists are happy to help with authentication, appraisal and valuation of your gems and jewels for insurance, wealth management, distribution and consolidation purposes.

2. Professional Cleaning
Removing impurities, dust, fingerprints and dirt by both the traditional method as well as adopting the ultrasonic machine when necessary. This service is complimentary.

3. Re-polishing and Rhodium Plating
Eliminating superficial scratches, chips and dents, thus restoring the original splendour of the jewellery piece.

4. Resizing
Resizing rings, necklaces and bracelets where possible for a better fit or when jewellery is being passed on.

5. Repairing
Repairing jewellery that has been accidentally damaged as well as replacing broken and/or missing parts.

6. Engraving
Engraving on rings, pendants and cufflinks to mark that special occasion.

7. Earring Service
Complimentary ear-piercing service. Earring and earring clip adjustments and fitting are also available.

Size Guidelines

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